FAQ

Privacy Policy

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731.422.7500
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Terms/Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect:

This notice applies to all information collected or submitted on the Jackson Energy Authority website.

The Way We Use Information:

We use the information you provide about yourself only to complete your request or to answer your question. We do not share this information with outside parties except to the extent necessary to complete your request, such as when you sign up for Bank Draft.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We do not capture cookies (or encoded information) about the people who use our web site.

Our website has links to other websites, which may or may not be secure or which may not follow our privacy policy.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13.

How You Can Access Or Correct Your Information:

You can find out about your personally identifiable information that we collect online and maintain by contacting us at 731.422.7500 or emailing us at jaxenergy@jaxenergy.com. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we also will take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us:

Should you have other questions or concerns about these privacy policies, please call us at 731.422.7500 or email us at jaxenergy@jaxenergy.com.